Privacy Policy

1. Introduction

Welcome to vibedream.ai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (processed securely through our payment processors)
• Profile information (profile picture, preferences)
• Communication data (messages, support tickets)

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, features used, time spent on the Service)
• Cookies and similar tracking technologies
• Log data (access times, error logs)

2.3 Information from Third Parties

We may receive information about you from third-party services you use to access our Service, such as:

• Social media platforms (Google, GitHub) when you use social login
• Payment processors (Stripe) for transaction processing
• Analytics providers for service improvement

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving the Service
• Processing your transactions and managing your account
• Sending you technical notices, updates, and support messages
• Responding to your comments, questions, and customer service requests
• Monitoring and analyzing usage patterns and trends
• Detecting, preventing, and addressing technical issues and fraudulent activity
• Personalizing your experience and delivering relevant content
• Complying with legal obligations and protecting our rights

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to respond to legal processes
• Protection of Rights: To protect the rights, property, or safety of vibedream.ai, our users, or others
• With Your Consent: When you have given us explicit permission to share specific information

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing of your information
• Withdraw Consent: Withdraw consent for processing where we rely on consent

To exercise these rights, please contact us at hello@vibedream.ai. We will respond to your request within a reasonable timeframe.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of the Service. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential Cookies: Necessary for the Service to function properly
• Analytics Cookies: Help us understand how visitors use the Service
• Preference Cookies: Remember your preferences and settings
• Authentication Cookies: Keep you logged in to your account

9. Third-Party Links

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure your information receives an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: hello@vibedream.ai

We will respond to your inquiry within 30 days.